Your Privacy Is Our Priority

1 Scope and Applicability of This Policy

This privacy policy applies to all users of the 55g77 platform — both registered members and general visitors. This policy takes effect in the following situations:

• When you browse the 55g77 website (55g77.lat)
• When you open a member account and use our gaming or betting services
• When you carry out financial transactions via bKash, Nagad, Rocket, or Upay
• When you contact our customer support team via live chat or email
• When you participate in our promotional offers or bonus programs

By using our platform, you acknowledge that you have read this policy and agree to its terms. If you disagree with any part of this policy, we recommend contacting our customer support team.

2 What Information We Collect

55g77 collects only the information that is essential for the smooth operation of our services. The information we collect falls into two main categories:

2.1 Information You Provide Voluntarily

• Full name and date of birth (for age verification)
• Valid email address and phone number
• Mobile banking account details (bKash, Nagad, Rocket, Upay numbers)
• National ID or passport number (when identity verification is required)
• Residential address
• Messages and requests sent to customer support

2.2 Information Collected Automatically

• IP address and device type
• Browser version and operating system
• Time and duration of visits to the website
• Cookie and session data
• Gameplay history, betting patterns, and transaction records
• Referral source (how you arrived at our site)

3 Purpose of Using Your Information

55g77 collects your information only for legitimate and transparent purposes. The main reasons we use your information are described in detail below:

3.1 Account Management and Security

Verifying your identity, creating and managing your account, and keeping your account protected from unauthorized access are our primary responsibilities.

3.2 Processing Financial Transactions

We use your information to smoothly process your deposit and withdrawal requests, issue bonuses, and maintain accurate records of all financial activity.

3.3 Improving Customer Service

We analyze collected information to resolve your queries and complaints, identify platform issues, and improve the overall user experience.

3.4 Ensuring Responsible Gaming

Monitoring your gaming behavior and, where necessary, recommending support or limits is part of our responsible gaming policy.

3.5 Fulfilling Legal Obligations

We retain certain information to meet requirements such as fraud prevention, anti-money laundering verification (KYC), and other legal obligations.

4 Sharing Information with Third Parties

55g77 never sells your personal information to third parties or provides it for commercial purposes. However, information may be shared in the limited circumstances below:

• Payment service providers: Mobile financial services such as bKash, Nagad, Rocket, and Upay receive limited information to process transactions.
• Technology partners: Technology service providers who operate the platform may access limited information under strict confidentiality agreements.
• Legal requirements: We are obligated to provide relevant information when required by a court order or a valid request from a government authority.
• Fraud prevention: Security-related information may be shared in specific circumstances to detect fraudulent or criminal activity.

Outside the above circumstances, we do not share your information with any third party without your consent.

5 Cookies and Tracking Technology

The 55g77 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Cookies We Use

• Essential cookies: Required to keep login sessions active and ensure the core functionality of the platform.
• Functional cookies: Help remember your preferences, language settings, and other personalized settings.
• Analytics cookies: Collect anonymous data to analyze site traffic and understand user behavior.
• Security cookies: Used to detect fraudulent activity and keep your account protected.

5.2 Managing Cookies

You can control cookies through your browser settings. Keep in mind that disabling certain cookies may affect how specific platform features work.

6 Data Security Measures

55g77 has adopted industry-leading technical and organizational measures to keep your personal and financial information secure:

• SSL/TLS encryption: All data transfers between your browser and our servers are protected by 256-bit SSL encryption.
• Secure data storage: Your information is stored on secure, access-controlled servers.
• Access controls: Only authorized staff who need access for their work can view your information.
• Two-factor authentication: An additional verification layer for sensitive account activities.
• Regular security audits: Routine security assessments are conducted to identify vulnerabilities in our systems.
• Data minimization: We collect only necessary information and delete data that is no longer needed once its purpose has been fulfilled.

7 Data Retention Period

55g77 retains your information only for as long as it is needed to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Financial transaction records may be retained for a standard period even after an account is closed.
• Legal requirements: Certain information must be retained for a specified period due to legal or regulatory obligations.
• Unused data: Once its purpose has been fulfilled or its retention period has expired, we securely delete or anonymize the information.

8 Your Rights and Controls

As a 55g77 user, you have the following rights over your own information:

8.1 Right to Access Your Information

You have the right to request details about what information we hold about you. To do so, please contact our support team.

8.2 Right to Correct Your Information

If your account contains incorrect or outdated information, you can request that it be corrected. Maintaining accurate information is essential for safe service.

8.3 Right to Request Deletion of Your Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or active disputes.

8.4 Right to Object to Data Processing

You may opt out of marketing communications and object to certain types of data processing.

8.5 Data Portability

Where technically feasible, you may receive your data in a structured format.

9 Protection of Minors

55g77 strictly limits its services to individuals aged 21 and above. We do not knowingly collect personal information from minors.

We take steps to verify age during the registration process. If we become aware that we hold information belonging to a minor, we will immediately close that account and delete the associated information.

If a parent or guardian believes their child has created an account on our platform, please contact our support team immediately.

10 International Data Transfers

55g77's servers and data processing infrastructure may be located in various countries. Even when your information is transferred internationally, we ensure that all transfers are carried out in accordance with the standards set out in this privacy policy.

Before sharing information with any third party, we verify that they have appropriate protective measures in place and meet our privacy standards.

11 Changes to This Policy

55g77 reserves the right to update this privacy policy as needed. If significant changes are made to the policy, we will:

• Update the "Last Updated" date at the top of the page
• Notify registered users by email
• Display a clear notice on the platform

Continuing to use the platform after changes have been made will be considered your acceptance of the updated policy. We therefore recommend visiting this page regularly.

12 Applicable Law and Jurisdiction

This privacy policy has been drafted in accordance with internationally recognized data protection principles. 55g77 follows best-practice standards to protect user information as a secure and reliable platform.

In the event of any dispute or ambiguity regarding this policy, the version drafted in Bengali shall be considered the final and authoritative version.